Union Advice Centre Contact Information
(01603) 59 3463
Weekdays 9am-5pm (Wednesdays 11am-5pm)
on the walkway of Union House next door to the travel shop overlooking the Square
Here you’ll find information on finding a house, your rights and responsibilities as a tenant, the rights and responsibilities of your landlord, and help with any problem you may face living in rented property or University residences.
Advice Centre Leaflets
Take a look at the Advice Centre leaflets on this topic:
Rights & Responsibilities of Landlords and Tenants
Outlines the legal expectations of landlords and tenants.
Contains information on what tenancy agreements are, their legal status and some of the things to look out for.
Deposits and Tenancy Deposit Schemes
For information on deposits and details of the three government registered deposit schemes.
Renting a Room from a Resident Landlord
Information and an outline of the different rights and responsibilities for tenants that live with their landlord.
Students and Council Tax
Answers some basic questions about council tax and council tax exemption.
Students, Housing Benefit & Council Tax Benefit
A brief guide to claiming these benefits.
Good Landlord and Tenant Guide
Tips for developing a good relationship between landlord and tenants.
Repairs to your Home
Looks at the responsibilities of the tenant and the landlord when it comes to different types of repair.
Furniture in Rented Rooms
Contains information on the furniture regulations for rented accommodation.
Dealing with Condensation
Tips for tenants for preventing and removing condensation in the home.
Security in your Home
Guidance on how to make your house secure, and how to protect your personal property from crime.
Safety in the Home
Information on how to be safe in the home including gas, electrical and fire safety.
If can’t find the issue you’re looking for or would like further information book an appointment with one of the Union’s Advice workers by contacting us at the above.
External Links and Advice
Visit the Home and Community pages of the UK Government’s website.
Norwich City Council
Click here for information on waste and recycling services, parking permits, environmental health, planning information and housing services available from Norwich City Council.
Contact information for the local Police.
Shelter is a housing and homelessness charity and gives confidential help to people with all kinds of housing problems.
About my Vote
Information about voter registration and UK elections.
To check if you need a TV license and for an outline on what the rules are owning and watching television.
Gas Safe Register
For information on gas safety.
Health and Safety Executive
For help and guidance on health and safety including electrical safety.